All member records are cloud hosted on Mantle®, a market leading administration and actuarial solution. This means we can easily search records for potential matches.
Mantle automates 100% of benefit calculations and automatically generates ERIs for DC and DB in advance of any find request. Where the underlying data isn’t good enough, Mantle won’t be able to generate an ERI. There is, however, an automated process to handle this.
On receipt of a find request, where there is a pre-calculated value, a notification is automatically sent to the administrator. Once the data issue is resolved, Mantle automatically generates the ERI and returns it to the Dashboards.
To connect to the Dashboards infrastructure we are working with Equisoft a leading Integrated Service Provider (ISP). They will host all our data and respond to requests from Dashboards.
There will be no charge to our clients for connection and no ongoing charges; it’s just part of what we do.